Difference between revisions of "Planning"

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<div class=teaser-text><div style="background: #eee; float: left; padding: 0px 5px 0px 5px; margin-right: 5px;"><i class="fas fa-arrow-left">&nbsp;</i> [[Before]]</div> [[File:CompetendoPlanning.png | right | 200px|link=Planning]]You, your institution or school, and your participants have different preferences and expectations regarding the common learning process. Planning is the art of developing a plan for structured and goal-oriented learning, considering the diverse expectations and needs of stakeholders, activating the qualities in a group,  and ensuring that all of its parts gain from the common process. </div>
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<div class=teaser-text><div style="background: #eee; float: left; padding: 0px 5px 0px 5px; margin-right: 5px;"><i class="fas fa-arrow-left">&nbsp;</i> [[Before]]</div> [[File:CompetendoPlanning.png | right | 200px|link=Planning]]Planning describes the design of a learning process according to the needs, goals and resources of the learners and according to pedagogical criteria and principles. The following article proposes a step-by-step approach that aims to do justice to this. You can also find templates and examples from practice here. Below you will also find some criteria that can be used to check your own planning, especially from the perspective of democracy- and human-rights-related education.</div>
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===Training Design Step-by-Step===
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[[File:Training-design-guide.png | link=Training Design Step-by-Step | 180px | right]]
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Download the content of this page and additional checklists as a brochure: 
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'''Brochure''':<br>[[Training Design Step-by-Step]]
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'''Checklists''': <br>
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1 [https://competendo.net/en/images/5/51/Training-design-checklist1.pdf Define goals & competences] <br>2 [https://competendo.net/en/images/8/89/Training-design-checklist2.pdf Planning matrix] <br>3 [https://competendo.net/en/images/6/6f/Training-design-checklist3.pdf My competences]
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===Elements of a Learning Process===
 
===Elements of a Learning Process===
A learning process consists of the standard elements described in detail in the [[During]] section. No matter if it lasts several days, several hours, or only one hour, the '''working conditions''' need to be clarified and created, or learners need to be enabled to '''involve their qualities, curiosity and expertise'''.
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A learning process consists on the one hand of standard elements. No matter if it lasts several days, several hours, or only one hour,  
  
At several stages of a longer process they also need opportunities to '''reflection''' on their needs, questions and experiences, and also [[ Evaluation |to assess their learning]] during the process (formative evaluation).
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1) the '''working conditions''' need to be clarified and created, or
  
A final evaluation focuses on the learning outcome, its relevance for their future and on the evaluation of the learning process they were involved in. Finally, learners and facilitators need to '''describe learning outcome or competence development'''.  
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2) learners need to be enabled to '''involve their qualities, curiosity and expertise'''. At several stages of a longer process they also need systematically planned opportunities to
  
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3) '''reflection on their needs, questions and experiences''', and also to assess their learning during the process ('''formative evaluation'''). A '''final evaluation''' focuses on the learning outcome, its relevance for their future and on the evaluation of the learning process they were involved in.
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4) '''Work on topics''' also flows into the design of an agenda in the form of blocks.
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5) Finally, learners and educators need to '''describe learning outcome or competence development'''.
 
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While these standard elements offer orientation for the design of trainings or workshops, they are always filled differently. If one goal is to align the educational process with the needs and abilities of the learners, then it is also necessary to leave '''room for adaptation''' of the planning in the process, including with the learners.
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Because the success of competence-centred education depends not on certificates or grades but '''what learners are able to demonstrate''', to what they are enabled to do, also planning needs to apply: '''transparency''' – name and specify goals and methods. Furthermore, these need to be in a '''logical relation'''. '''Learner in the centre''': needs of learners influence the program design in a significant way. An '''explicit competence description''' helps to achieve this.
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This page aims to support educators during planning step-by-step.
  
 
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==Process Dynamics that Influence the Learning Experience==
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==1. Define the General Purpose of the Activity==
Planning a workshop or seminar means taking into account different structuring logics. These complement each other in places, but sometimes they also contradict each other. The learning as an activity is curricular, the group dynamics is evolving during the process. A topical concept is promoting a logical structure. Creative thinking requires methodological alternation. A way must be found to integrate these logics appropriately.
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Before going deeper into planning, the definition of the goals has priority. They help educators and their organisations to prioritize and sort what they really want to achieve (and to assess what extent they achieved them so far). In contrast, of thinking in methods first, is that educators would not necessarily be able to describe the deeper meaning behind an unit or method.
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* Goals create transparency about what should be achieved and what is going happen. They set also criteria for assessment/evaluation.
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* Clear goals make educators more flexible and free to negotiate with participants and to adapt plans when they are confident that the overall process is moving in the right direction or should change.
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* Following a structured design helps to later, during the workshop, to establish a healthy balance between a goal-oriented implementation according to a plan and a process-oriented approach embracing participation and suggestions by the learners.
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* This implies that the agenda and methodology need to be presented, discussed, co-decided, and leave space for alternative suggestions
  
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===#1 Nonlinear and curricular Nature of Learning===
 
 
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[[File:Learning-cycle.png | 400px | center]]
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[[File:Startwithwhy.png |600px | center]]
The first is the curricular nature of learning in a nonlinear process - [[Non-linear Process | between experience, reflection and conceptualization]]. A process needs to foresee place for regular experience and regular reflection/assessment/reasoning.
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Education addressing transversal competences has always a universal dimension. In example, addressing “critical thinking” helps learners in many different social situations and activities. In conclusion addressing transversal competences is generally an aim of competence-centered learning. In consequence, activities need to provide space for these kind of learnings.
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Second, if competence-cenetered learning should help people to apply their abilities in their lifes, the socio-economic-cultural contexts become important. Competence-centered learning has a meta-dimension, instigating understanding of and reasoning about these different roles and contexts: VET-related learning can link with experience of learners outside the job. Civic learning could relate to the job contexts of learners.
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In particular, Education for Democratic Citizenship and Human Rights Education bring a transversal domain into learning which is relevant for all. Consequently, democracy and rights should be understood as a goal dimension of transversal learning in democracies.
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These things in advance suggest that before thinking about very concrete goals of a training, we should think about the social and political level – about its overall social purpose.
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* [[Start with "Why"]]
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* Checklist: Define goals & competences [https://competendo.net/en/images/5/51/Training-design-checklist1.pdf PDF]
  
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===Goals and Sub-goals===
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From the general to the concrete. One or a few overall objectives are derived from the social objective level and the specific issue to be addressed. In order to gain clarity, it could be useful to self-limit oneself to one general goal for the meeting with a maximum of 5 subgoals
  
===#2 Divergence and Convergence===
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[[File: Sub-goals.png | center | 600px]]
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[[File:Divergentconvergent.png  | 350px | center]]
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Different levels will certainly become mixed up in collective thinking, and it will not be easy to decide between the overall objective and subordinate goals. In addition, you ultimately have to decide at which level your own training should start, what should be in the foreground. These or similar methods could help to identify the goals from a diversity of different cards or keywords:  
  
Second, a learning process is oscillating between [[Divergent and Convergent Thinking | two opposite ways of thinking]]. Divergent thinking opens the mind to different impulses - rather open-ended and explorative. Convergent thinking is narrowing our thinking. It's logical and directed toward a conclusion or result. The interplay between divergence and convergence characterizes the whole process and also explains the dynamics in smaller units on a micro-level. One approach to satisfy dimensions is to [[Method Mix  | mix and alternate methodology]].
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* [[Organise, sort and weight]]
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*[[Decision cake]]
 
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===#3 Content Order===
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==2. Towards Competences==
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Check also the competences you aim to adress by your training or workshop. Different competence frameworks could serve as a source of inspiration here. A first step to come to competence-centered plans ist to rephrase each of the goals from a perspective of learners and their ability after the training: “After my workshop, participants should be able to (do, act, use, think differently, …)….”
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* Traditional description: We worked on the topic “critical thinking” and subtopic XYZ.
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* Competence-centered: Participants understood the concept of critical thinking, they practiced the approach, and demonstrated their ability to apply it on complex topics.
 
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===Knowledge, Skills and Attitudes===
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[[File: Head,heart,hand.gif | right | 170px]]
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* Knowledge is composed of the facts and figures, concepts, ideas and theories which are already established and support the understanding of a certain area or subject;
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* Skills are defined as the ability and capacity to carry out processes and use the existing knowledge to achieve results;
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* Attitudes Disposition and mind-sets to act or react to ideas, persons or situations.
  
[[File:Content-train.png  | 500px | center]]
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Source: [https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.C_.2018.189.01.0001.01.ENG&toc=OJ:C:2018:189:TOC EU Key Competences for Lifelong Learning]
Third, the order of the topical aspects of a learning event shapes the process, often in a linear way. The topical string  is often the only clearly-described program aspect. For example, in a program schedule this includes key aspects of a day, of a part of a day, or of a unit.
 
 
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===#4 Group Dynamics===
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===Use Active Words===
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'''Lazy words''': getting familiar, perceive, getting to know (Vrabl 2016)<ref name=vrabl>Olivia Vrabl: Schritt-für-Schritt-Anleitung zur Formulierung von Lernergebnissen  (intended learning outcomes) in: Johann Haag, Josef Weißenböck, Wolfgang Gruber, Christian F. Freisleben-Teutscher (Ed.): [https://www.researchgate.net/publication/311083537_Schritt-fur-Schritt-Anleitung_zur_Formulierung_von_Lernergebnissen_intended_learning_outcomes Kompetenzorientiert  Lehren und Prüfen; Basics – Modelle – Best Practices; Tagungsband zum 5. Tag der Lehre an der FH St. Pölten am 20.10. 2016]; p. 15ff.</ref>. The following table of active words might replace some common lazy words.
  
[[File:Teamuhr.gif | center]]
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'''Active words''': act, apply, analyse, argue for, assess, assume, categorize, check, choose, collaborate, collect, combine, compare, conceptualize, construct, connect, conclude, criticize, dare, discover, discuss, distinct, decide, design, develop, diagnose, estimate, evaluate, explain, express, experiment, find out, formulate, illustrate, improve, include, interact, implement, judge, label, list, localize, observe, organize, outline, plan, present, prove, reflect, repeat, reproduce, remember, reinforce, shape, state, sketch, solve, support, test, transfer, transform, understand, use, validate, verify…
Fourth, the group dynamics need to be taken into consideration. In particular, when a group is starting together, the [[Model of group development | phases of group development]] claim their space from group formation to storming, then norming toward finding into a performing mode. In order to achieve this, consider the idea of [[Cooperative Learning]], team building measures at the beginning and recognize, that probably higher group performance will be possible during the later steps of a process.
 
 
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===#5 Competence development===
 
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[[File: C-e-p.png | 500px | center]]
 
Competence-oriented learning processes address equally the three dimensions cognition, emotion and practice (or head, heart and hand). At the end the workshop, lecture or longer educational programme should support the participants' acquisition of competences. Check:
 
  
* Do the planned elements address the most relevant specific (sub) competences - knowledge, attitudes, values, skills?
 
* Were the three dimensions addressed in a balanced way?
 
* Does this plan support self-development and offer enough opportunities to participation and co-creation?
 
  
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==3. Explore Competence Frameworks==
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Which areas of expertise and which competence frameworks are worth to explore? Consult some competence frameworks.
  
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[[File: Competence-explorer.png | link= Competence Explorer | right | 120px]]
  
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===Competence Frameworks as a Source of Inspiration===
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* A tool for an overview of different competence frameworks: [[Competence Explorer]]
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* [https://www.etf.europa.eu/en/what-we-do/scaffold-card-game-revolutionise-teaching Scaffold Card Game] by European Training Foundation
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* [[Card Game: Competences for Democratic Culture| Card Game: Competences for a Democratic Culture]]
 
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The overview over different competence frameworks helps also to understand better, how different concepts perceive and define a relevant competence. In example, for “critical thinking” exist descriptions with different and similar elements. Which ones would educators in their workshop follow?
  
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===Example: Critical Thinking===
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*Can identify any discrepancies or inconsistencies or divergences in materials being analysed. Can use explicit and specifiable criteria, principles or values to make judgments (RFCDC).
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* Critically assess the credibility and reliability of sources of data, information and digital content. Critically assess data, information and digital content (DigComp).
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* Ability to interpret, understand and express creativity through digital media, as critical thinkers… Go beyond simply “being able to” use one or another media, for example, or simply to “be informed” about something. (Digital Citizenship Education).
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* To assess information and arguments, identify assumptions, challenge the status quo, and reflect on how personal, social and cultural backgrounds influence thinking and conclusions (GreenComp).
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* Awareness of potential biases in the data and one’s personal limitations, while collecting valid and reliable information and ideas from diverse and reputable sources. Comparing, analysing, assessing, and synthesising data, information, ideas, and media messages in order to draw logical conclusions. Developing creative ideas, synthesising and combining concepts and information from different sources in view of solving problems (LifeComp).
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* Critical thinking is that mode of thinking — about any subject, content, or problem — in which the thinker improves the quality of his or her thinking by skilfully analysing, assessing, and reconstructing it (The Foundation for Critical Thinking).
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</div>
  
==Unit Planning ==
 
Planning a learning unit or a whole workshop is trying to satisfy diverse expectations. In example, there is the content of learning, a learner group has needs and is underlying a certain dynamic, or one has to make a choice regarding the methodology, how to facilitate the process. In detail these are questions such as:
 
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[[File:Goal-content-method-space.png | 500px | center]]
 
 
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==Why Goals First?==
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==4. Create an Overall Timeplan==
The goals have priority in planning and content, topics, methods should fit into the goals. We explain, why it makes sense to plan by prioritizing goals and learning to give them priority:
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In case of longer workshops or trainings half days or days with specific goals or focus prestructure the agenda. A detailed planning of the sub elements (“units”) will take place in a next step. When looking at the overall period, it is also important to distribute necessary and recurring elements in the plan. For example, breaks are required or the days start and end with a joint planning and evaluation session. A meeting would often
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start with sessions to create appropriate working conditions or exploring the needs and expectations. And also at the end of milestones or the whole event transfer and evaluation are crucial.
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[[File:Timeplan.png | center | 600px]]
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===Gaining Clarity===
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===Recurring Elements===
Goals help you to think about what you want to achieve and where you currently are in the process.
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'''First Steps''': Needs exploration | Good working conditions | Name games, getting to know each other | Personalities, beliefs and expertise: [[First Steps|more]]
  
The disadvantage of thinking in methods, not in goals, is that you might not necessarily be able to describe the deeper meaning behind the unit you are teaching.
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'''Guidance through the Process''': Daily briefing & concluding sessions | energizers & cool-downs: [[Guidance through the Process|more]]
===Being Transparent===
 
Goals help you inform your participants about what you want to achieve and what is going happen.
 
  
Otherwise you have to offer them an explanation along the lines of: “We're playing a game – you'll understand later on.” This is not transparent.
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'''Evaluation & Reflection''': Initial assessment | Regular formative assessment and feedback | Final evaluation: [[Evaluation|more]]
===Setting Criteria for Assessment/Evaluation===
 
Goals establish your criteria for success. You will need them for further planning and for evaluation.
 
  
If you do not know what you want to achieve, then it is difficult to measure success.
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'''Transfer & Documentation''': From training space into life | Securing the findings: [[After|more]]
  
===Gaining More Flexibility for Participatory Interaction===
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===Other Method Areas===
Clear goals make you flexible and free to negotiate with your participants. They help you decide quickly whether the process is moving in the right direction or, you should stop or change.  
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For the reason of completeness, it should be mentioned that also other areas of methodology are relevant, for which educators must prepare themselves so that they can fall back on them if necessary, such as
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* Conflict management
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* Diversity
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* Communication & language
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* Moderation, presentation
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* Visual facilitation
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*...
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When you have to change quickly, you can act more spontaneously and have more freedom to negotiate with your participants if you keep the "big picture" in
 
mind.
 
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==Tool: Planning Matrix==
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==5. Tool: Planning Matrix==
A planning matrix focuses on the goals of your activity, is flexible enough to include spontaneous innovations, and  reflects the participants’ needs and those of the facilitators.  We recommend planning a meeting using such a goal-content-method table, which should cover all relevant information.  
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From larger parts (in example days to more detailed planning of “units”. Seminar concepts are usually planned unit by unit according to the following aspects and separating them in a table matrix (Heublein & Zimmermann, 2016, p. 38 ff.). Define the time necessary for each unit. Try to be realistic. Include breaks (which should be considered as necessary informal group, reflection or recreation time).
  
[[Training Design Step-by-Step]]
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===Define the general purpose of the meeting===
 
First, describe the general issue you are dealing with in the meeting and how it is related to the general, fundamental goals of your activity. Before filling out the matrix define one general goal for the meeting with a maximum of 5 sub-goals. This reduction will help you to gain clarity.
 
 
 
* These or similar methods could help: [[Organise, sort and weight]] or [[Decision cake]]
 
 
 
Check also the competences you aim to adress by your training or workshop. Different competence frameworks could serve as a source of inspiration here.
 
 
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[[File: Competence-explorer.png | link= Competence Explorer | right | 120px]]
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===Template:===
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Planning Matrix: [https://competendo.net/en/images/8/89/Training-design-checklist2.pdf PDF]
  
===Competence Frameworks as a Source of Inspiration===
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===Explanation: Elements of the Matrix===
* A tool for an overview of different competence frameworks: [[Competence Explorer]]
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Expand for more information:
* [https://www.etf.europa.eu/en/what-we-do/scaffold-card-game-revolutionise-teaching Scaffold Card Game] by European Training Foundation
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* [[Card Game: Competences for Democratic Culture| Card Game: Competences for a Democratic Culture]]  
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====Goals====
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Go into details. Formulate the goals from the perspective of your participants, using the past tense: “The participants have learned/experienced/done”…
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====Content====
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Identify the relevant content. Which aspects of the content are important? What knowledge is relevant?
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====Method====
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Choose a method: Methods have to correspond to their goals. While picking from among several possibilities for how to teach a topic, the question could guide: Which of the methods is best suited to achieve the goals? How can we achieve the goal and address the topical aspects?
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====Who?====
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A larger team can include one educator and a supporting co-facilitator. If running a meeting as a team, it makes sense to agree on an educator responsible for the unit who decides on content and methods and on a co-moderator.
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====Material and Remarks====
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Add the necessary material and organizational remarks. What materials, preparation or specific requirements are needed?
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====Check: Addressed Competences====
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What (sub)competences – knowledge, skills, attitudes, values – are addressed in here? (For inspiration: [[Competence Explorer]])
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====Indicators for Applied Competences====
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What behaviour or demonstrated knowledge indicates the educators that participants applied the respective competences? If there are other indicators as well, add them too.
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</div>
 
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</div>
  
===Divide the programme in smaller timeslots (units)===
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===Unit Planning===
 
Define the time necessary for each unit. Try to be realistic. Include breaks (which should be considered as necessary informal group, reflection or recreation time).
 
Define the time necessary for each unit. Try to be realistic. Include breaks (which should be considered as necessary informal group, reflection or recreation time).
  
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Example:<br>'''9:00-&shy;10:30'''  
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Example:<br>'''9:00-&shy;10:30 AM'''  
 
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===1. Goals===
 
===1. Goals===
Go into details . Plan different units or didactical steps for the meeting and define their goals. Formulate the goals from the perspective of your participants, using the past tense.
 
 
 
''“The participants have learned/experienced/done...”''
 
''“The participants have learned/experienced/done...”''
 
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Sub-unit A (9:00-9:45)
 
Sub-unit A (9:00-9:45)
*Participants have learned each other's names.  
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P. learned each other's names. P. familiarised with the group personally and in terms of the topic at hand.
*They got a first impression of the group.
 
*They know one another in terms of the topic at hand.
 
 
 
 
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===2. Content===
 
===2. Content===
Identify the relevant content.
 
 
 
''Which aspects of the content are important?  What knowledge is relevant?''  
 
''Which aspects of the content are important?  What knowledge is relevant?''  
 
<td>
 
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'''Active icebreaking'''
 
'''Active icebreaking'''
  
Possible Questions:  
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Possible Questions: Names, how much do you know about topic X? Interests...
*Names
 
*How much do you know about topic X?
 
*Interests...
 
 
 
 
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---  
  
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===3. Method===
 
===3. Method===
Choose a method:
 
Methods have to correspond to their goals. While you choose from among several possibilities for how to teach a topic, you can ask: Which of the methods is best suited to achieve my goals?
 
 
 
''How will I achieve the goal and address the topical aspects?''
 
''How will I achieve the goal and address the topical aspects?''
 
</td>
 
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<td>
 
<td>
 
Sub-unit A (9:00-9:45)
 
Sub-unit A (9:00-9:45)
 
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'''Shoe Game'''
'''Shoe game'''
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* Each P. takes off one shoe and throws it into the middle;
*Each participants takes off one shoe and throws it into the middle;
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* P. then takes a shoe out of the “pile of shoes,” finds the owner, and they talk in pairs.
*Each participant then takes a shoe out of the “pile of shoes,” finds the owner, and they talk in pairs.
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'''Sociometric Line-up'''
 
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* P’s form a line according to their answers to these questions x, y, z...
'''Sociometric line-up'''
 
*Participants form a line according to their answers to these questions x, y, z...
 
  
 
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===4. Who?===
 
===4. Who?===
A larger team can include one facilitator and a supporting co-facilitator. If you are running a meeting as a team, it makes sense to agree on goals, while the
 
facilitator responsible for the unit decides on content and methods.
 
 
 
''Who plans, moderates or guides participants through the step(s)?''
 
''Who plans, moderates or guides participants through the step(s)?''
 
<td>
 
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===5. Material and remarks===
 
===5. Material and remarks===
You can also add the necessary material and organizational remarks to the table. This can be helpful during preparation.
 
 
 
''What materials, preparation or specific requirements are needed?''
 
''What materials, preparation or specific requirements are needed?''
 
<td>
 
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</tr>
 
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===7. Indicators for Applied Competences===
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<td>
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Sub-unit A (9:00-9:45)
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P’s talk to each other, ask questions, start a natural conversation. They interact and show
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interest in each other during the sociometric line-up.
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Sub-unit B (9:45-10:30)
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</table>
 
</div>
 
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<hr class=boldline>
 
<hr class=boldline>
  
==Flexibility: Between Goals and the Process==
+
==6. Process Dynamics that Influence the Learning Experience==
Striking a healthy balance between a goal-oriented and process-oriented approach is what makes a holistic learning experience complete, and reflects the values of holistic understanding. This means that we always have to be aware that changing plans might be necessary, and that you cannot completely stick to the seminar schedule you created beforehand.
+
Various aspects influence learning processes and must therefore be taken into account during planning. These complement each other in places, but sometimes they also contradict each other. The learning as an activity is curricular, the group dynamics is evolving during the process. A topical concept is promoting a logical structure. Creative thinking requires methodological alternation. A way must be found to integrate these logics appropriately:
<div class="mw-collapsible mw-collapsed" data-expandtext="more">
+
 
When we agree on regular adjustments of our plans and learning goals, this implies that we have to discuss plans and goals with our participants transparently. In this sense, we encourage them to:
+
<div class=left-box>
 +
===#1 Nonlinear and curricular Nature of Learning===
 +
<div class="mw-collapsible mw-collapsed" data-expandtext="+ Read more" data-collapsetext="- Collapse">
 +
[[File:Learning-cycle.png | 400px | center]]
 +
Learning as a circle between experience, reflection and conceptualization. Therefore, a process needs to foresee place for regular experience and regular reflection/assessment/reasoning.
 +
</div>
 +
 
 +
</div>
 +
<div class=left-box>
  
* Share tasks
+
===#2 Divergence and Convergence===
* Decide together about changes in subjects, methods, or agendas
+
<div class="mw-collapsible mw-collapsed" data-expandtext="+ Read more" data-collapsetext="- Collapse">
* Negotiate conflicting goals
 
* Ask themselves how we can ensure that plans have enough flexibility and yet also enough structure?
 
  
<div class=left-box >
+
[[File:Divergentconvergent.png  | 350px | center]]
===Possibilities for changing plans during an event===
 
  
* Regular assessment in the facilitators' team: Having regular team meetings on the evening of the event
+
Learning oscillates between [[Divergent and Convergent Thinking |two opposite ways of thinking]]. Divergent thinking opens the mind to different impulses – rather open-ended and explorative. Convergent thinking is narrowing our thinking. It's logical and directed toward a conclusion or result. Their interplay characterizes the whole process and also explains the dynamics in smaller units on a micro-level.
* Morning sessions: discussing program and goals with participants
 
* Encouraging participants’ reflection, e.g. regular reflection rounds without or with the facilitators, including methods for formative self-assessment
 
* Offering an anonymous feedback box and checking it before every daily programme
 
* Inviting participants to influence the process during the event and showing your willingness to do it: e.g. speeding up some parts if participants already have knowledge of it, taking breaks when participants say they need it, letting participants facilitate parts of a session, etc.
 
 
</div>
 
</div>
 +
</div>
 +
<div class=left-box>
  
However, the condition for adjustments is reflection grounding on evidence gained by assessment - in a formative assessment/evaluation approach during the whole process.
+
===#3 Content Order===
<div class=left-box >
+
<div class="mw-collapsible mw-collapsed" data-expandtext="+ Read more" data-collapsetext="- Collapse">
====Read more:====
+
 
* [[Evaluation]]
+
[[File:Content-train.png  | 500px | center]]
 +
Third, the order of the topical aspects of a learning event shapes the process, often in a linear way. The topical string is often the only clearly described program aspect. For example, in a program schedule this includes key aspects of a day, of a part of a day, or of a unit.
 
</div>
 
</div>
  
At the beginning, it might make us feel insecure to give up control, but experience shows that it actually strengthens participants’ sense of responsibility for the process and their identification with the seminar content.
 
 
</div>
 
</div>
 +
<div class=left-box>
  
 +
===#4 Group Dynamics===
 +
<div class="mw-collapsible mw-collapsed" data-expandtext="+ Read more" data-collapsetext="- Collapse">
  
 +
[[File:Teamuhr.gif | center]]
 +
Fourth, the group dynamics need to be taken into consideration. In particular, when a group is starting together, the phases of group development claim their space from group formation to storming, then norming toward finding into a performing mode ([[Model of group development|Tuckman, 1965]]). Consider the idea of cooperative Learning, team building measures at the beginning and recognize, that probably higher group performance will be possible during the later steps of a process.
 +
</div>
 +
 +
</div>
 +
<div class=left-box>
 +
===#5 Competence development===
 +
<div class="mw-collapsible mw-collapsed" data-expandtext="+ Read more" data-collapsetext="- Collapse">
 +
[[File: C-e-p.png | 500px | center]]
 +
Competence-oriented learning processes address equally the three dimensions cognition, emotion and practice (or head, heart and hand). At the end the workshop, lecture or longer educational programme should support the participants' acquisition of competences.
 +
 +
Check: Do the planned elements address the most relevant specific (sub) competences in a balanced way – knowledge, attitudes, values, skills? Are there enough opportunities for self-development, participation and co-creation (active learning)?
 +
</div>
 +
 +
</div>
  
  
 
<hr class=boldline>
 
<hr class=boldline>
 +
 +
==7. Choosing and Adjusting Methods==
 +
A competent choice of methods and approaches means to identify and adjust those methods and competences that serve the learning process best during planning and also during implementation.
 +
 +
In particular, the relationship between objectives and method is crucial. The choice of method must be justifiable in terms of educational objectives.
 +
Furthermore, the personal competence of educators, their familiarity with certain approaches and methods has an influence on the choice. Obviously this aspect of planning and implementing goes beyond the scope of this material and requires deeper learning and experience of educators. Finally, however, we would like to give the educators some criteria for conscious selection.
 +
 +
<div class="mw-collapsible mw-collapsed" data-expandtext="+ Read more" data-collapsetext="- Collapse">
 +
<div class=left-box>
 +
===General Criteria===
 +
'''Prohibition of overwhelming''' (the opinion and attitude of the facilitator should not be imposed on the participants, they should have the freedom to form their own judgement, which is respected by all. This includes '''voluntariness''' – no one should be forced to experience a method, selection of methods respects the needs and limitations of participants. And '''transparency''' – in order to help learners to make a judgement on this (and also to be able to reflect on the learning process later (i. e. why a method was chosen, regards the goal and style).
 +
 +
'''Controversy requirement''' – differences of opinion and controversial positions should be reflected in the learning process and used constructively.
 +
Learner-centred and action-oriented – the needs, motivations and basic principles of the learners and their participation in the learning process are the starting point for the joint process.
 +
 +
Source: Adapted for non-formal education according to: [https://www.politik-lernen.at/pa_methodenderpb Turek, 2017], p. 3<ref name=Turek>Turek, E. (2017). [https://www.politik-lernen.at/pa_methodenderpb Methoden der politischen Bildung]. polis aktuell 2/2017. Zentrum polis – Politik Lernen in der Schule, Vienna </ref>
 +
 +
</div>
 +
 +
<div class=left-box>
 +
===Variety and Alternation: Method Mix===
 +
Methodological diversity and alternation, and also the educators’ ability to respond flexibly to dynamics and needs thanks to broad methodological knowledge are features of lively and inspiring learning processes. Although certain learning contexts are characterised by a specific learning culture, this can still be loosened up a bit by variation.
 +
[[File:Methodbalance.png | 400px |center]]
 +
 +
<div style="text-align:center;">
 +
activity–cognition <br>
 +
creativity–focused<br>
 +
playful–serious<br>
 +
group–individual work<br>
 +
experience–theory <br>
 +
mobility–fixed location<br>
 +
concentration–relaxation
 +
divergent–convergent
 +
</div>
 +
</div>
 +
 +
 +
<div class=left-box>
 +
===Criteria from the Perspective of Education for Democratic Citizenship===
 +
'''Form and content should match.''' Learning about democracy and participation also requires a practice of participation in the learning programme. This includes the application of appropriate approaches and methods.
 +
 +
'''An integrative approach''' sensitises for the correlation of actions on different levels (parliament, media, everyday life, different realities of life). The associated interaction between institutions and individuals (systemic and relational approaches to analysis) forms the framework for the methodological design of learning programmes.
 +
 +
Through '''problem-orientated and exemplary learning''', participants can draw conclusions from the concrete to the general. Appropriate questions and materials provide a common thread from the seminar room to political events. This corresponds to the principle of future- and action-orientation.
 +
The reference to current events and the use of exciting visual and audio material (newspaper articles, video clips, TV series, computer games, election adverts, graffiti, etc.) promote the development of a broader understanding of politics.
 +
 +
The '''learners' ability to reflect''' is strengthened by analysing their own and others' positions. Methods that enable them to take on different roles and thus different perspectives are therefore particularly effective in civic education.
 +
 +
'''Variables for the method setting''' are interests, prior knowledge, group size and social background as well as spatial and technical conditions. These must be taken into account when planning and reflecting on a method.
 +
 +
Facilitation is an '''interactive process''' that does not always adhere to a planned sequence. '''Flexibility and the courage to try out''' new things or adapt them if necessary are therefore good companions along the way.
 +
 +
Source: Adapted for non-formal education according to: Turek, 2017, p. 3)<ref name=Turek></ref>
 +
</div>
 +
 +
 +
</div>
 +
 +
 +
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 +
  
 
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<div class=teaser-box>
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</div>
 
</div>
  
 
+
<hr class=boldline>
 +
==References==
 +
<references></references>
  
 
<hr class=boldline>
 
<hr class=boldline>
  
 
<noinclude>{{:Block: Author Elke Heublein}}</noinclude>
 
 
<noinclude>{{:Block: Author Nils-Eyk Zimmermann}}</noinclude>
 
<noinclude>{{:Block: Author Nils-Eyk Zimmermann}}</noinclude>
 
<hr class=boldline>
 
<hr class=boldline>
 +
<noinclude>{{:Block: Book: Training Design Step-by-Step}}</noinclude>
 +
 
<noinclude>{{:Block: Book: Holistic Learning}}</noinclude>
 
<noinclude>{{:Block: Book: Holistic Learning}}</noinclude>
  

Latest revision as of 13:49, 2 September 2024

CompetendoPlanning.png
Planning describes the design of a learning process according to the needs, goals and resources of the learners and according to pedagogical criteria and principles. The following article proposes a step-by-step approach that aims to do justice to this. You can also find templates and examples from practice here. Below you will also find some criteria that can be used to check your own planning, especially from the perspective of democracy- and human-rights-related education.

Training Design Step-by-Step

Training-design-guide.png

Download the content of this page and additional checklists as a brochure:

Brochure:
Training Design Step-by-Step

Checklists:
1 Define goals & competences
2 Planning matrix
3 My competences

Elements of a Learning Process

A learning process consists on the one hand of standard elements. No matter if it lasts several days, several hours, or only one hour,

1) the working conditions need to be clarified and created, or

2) learners need to be enabled to involve their qualities, curiosity and expertise. At several stages of a longer process they also need systematically planned opportunities to

3) reflection on their needs, questions and experiences, and also to assess their learning during the process (formative evaluation). A final evaluation focuses on the learning outcome, its relevance for their future and on the evaluation of the learning process they were involved in.

4) Work on topics also flows into the design of an agenda in the form of blocks.

5) Finally, learners and educators need to describe learning outcome or competence development.

While these standard elements offer orientation for the design of trainings or workshops, they are always filled differently. If one goal is to align the educational process with the needs and abilities of the learners, then it is also necessary to leave room for adaptation of the planning in the process, including with the learners.

Because the success of competence-centred education depends not on certificates or grades but what learners are able to demonstrate, to what they are enabled to do, also planning needs to apply: transparency – name and specify goals and methods. Furthermore, these need to be in a logical relation. Learner in the centre: needs of learners influence the program design in a significant way. An explicit competence description helps to achieve this.

This page aims to support educators during planning step-by-step.


1. Define the General Purpose of the Activity

Before going deeper into planning, the definition of the goals has priority. They help educators and their organisations to prioritize and sort what they really want to achieve (and to assess what extent they achieved them so far). In contrast, of thinking in methods first, is that educators would not necessarily be able to describe the deeper meaning behind an unit or method.

  • Goals create transparency about what should be achieved and what is going happen. They set also criteria for assessment/evaluation.
  • Clear goals make educators more flexible and free to negotiate with participants and to adapt plans when they are confident that the overall process is moving in the right direction or should change.
  • Following a structured design helps to later, during the workshop, to establish a healthy balance between a goal-oriented implementation according to a plan and a process-oriented approach embracing participation and suggestions by the learners.
  • This implies that the agenda and methodology need to be presented, discussed, co-decided, and leave space for alternative suggestions
Startwithwhy.png


Education addressing transversal competences has always a universal dimension. In example, addressing “critical thinking” helps learners in many different social situations and activities. In conclusion addressing transversal competences is generally an aim of competence-centered learning. In consequence, activities need to provide space for these kind of learnings.

Second, if competence-cenetered learning should help people to apply their abilities in their lifes, the socio-economic-cultural contexts become important. Competence-centered learning has a meta-dimension, instigating understanding of and reasoning about these different roles and contexts: VET-related learning can link with experience of learners outside the job. Civic learning could relate to the job contexts of learners.

In particular, Education for Democratic Citizenship and Human Rights Education bring a transversal domain into learning which is relevant for all. Consequently, democracy and rights should be understood as a goal dimension of transversal learning in democracies.

These things in advance suggest that before thinking about very concrete goals of a training, we should think about the social and political level – about its overall social purpose.

Goals and Sub-goals

From the general to the concrete. One or a few overall objectives are derived from the social objective level and the specific issue to be addressed. In order to gain clarity, it could be useful to self-limit oneself to one general goal for the meeting with a maximum of 5 subgoals

Sub-goals.png

Different levels will certainly become mixed up in collective thinking, and it will not be easy to decide between the overall objective and subordinate goals. In addition, you ultimately have to decide at which level your own training should start, what should be in the foreground. These or similar methods could help to identify the goals from a diversity of different cards or keywords:



2. Towards Competences

Check also the competences you aim to adress by your training or workshop. Different competence frameworks could serve as a source of inspiration here. A first step to come to competence-centered plans ist to rephrase each of the goals from a perspective of learners and their ability after the training: “After my workshop, participants should be able to (do, act, use, think differently, …)….”

  • Traditional description: We worked on the topic “critical thinking” and subtopic XYZ.
  • Competence-centered: Participants understood the concept of critical thinking, they practiced the approach, and demonstrated their ability to apply it on complex topics.

Knowledge, Skills and Attitudes

Head,heart,hand.gif
  • Knowledge is composed of the facts and figures, concepts, ideas and theories which are already established and support the understanding of a certain area or subject;
  • Skills are defined as the ability and capacity to carry out processes and use the existing knowledge to achieve results;
  • Attitudes Disposition and mind-sets to act or react to ideas, persons or situations.

Source: EU Key Competences for Lifelong Learning

Use Active Words

Lazy words: getting familiar, perceive, getting to know (Vrabl 2016)[1]. The following table of active words might replace some common lazy words.

Active words: act, apply, analyse, argue for, assess, assume, categorize, check, choose, collaborate, collect, combine, compare, conceptualize, construct, connect, conclude, criticize, dare, discover, discuss, distinct, decide, design, develop, diagnose, estimate, evaluate, explain, express, experiment, find out, formulate, illustrate, improve, include, interact, implement, judge, label, list, localize, observe, organize, outline, plan, present, prove, reflect, repeat, reproduce, remember, reinforce, shape, state, sketch, solve, support, test, transfer, transform, understand, use, validate, verify…




3. Explore Competence Frameworks

Which areas of expertise and which competence frameworks are worth to explore? Consult some competence frameworks.

Competence-explorer.png

Competence Frameworks as a Source of Inspiration

The overview over different competence frameworks helps also to understand better, how different concepts perceive and define a relevant competence. In example, for “critical thinking” exist descriptions with different and similar elements. Which ones would educators in their workshop follow?

Example: Critical Thinking

  • Can identify any discrepancies or inconsistencies or divergences in materials being analysed. Can use explicit and specifiable criteria, principles or values to make judgments (RFCDC).
  • Critically assess the credibility and reliability of sources of data, information and digital content. Critically assess data, information and digital content (DigComp).
  • Ability to interpret, understand and express creativity through digital media, as critical thinkers… Go beyond simply “being able to” use one or another media, for example, or simply to “be informed” about something. (Digital Citizenship Education).
  • To assess information and arguments, identify assumptions, challenge the status quo, and reflect on how personal, social and cultural backgrounds influence thinking and conclusions (GreenComp).
  • Awareness of potential biases in the data and one’s personal limitations, while collecting valid and reliable information and ideas from diverse and reputable sources. Comparing, analysing, assessing, and synthesising data, information, ideas, and media messages in order to draw logical conclusions. Developing creative ideas, synthesising and combining concepts and information from different sources in view of solving problems (LifeComp).
  • Critical thinking is that mode of thinking — about any subject, content, or problem — in which the thinker improves the quality of his or her thinking by skilfully analysing, assessing, and reconstructing it (The Foundation for Critical Thinking).




4. Create an Overall Timeplan

In case of longer workshops or trainings half days or days with specific goals or focus prestructure the agenda. A detailed planning of the sub elements (“units”) will take place in a next step. When looking at the overall period, it is also important to distribute necessary and recurring elements in the plan. For example, breaks are required or the days start and end with a joint planning and evaluation session. A meeting would often start with sessions to create appropriate working conditions or exploring the needs and expectations. And also at the end of milestones or the whole event transfer and evaluation are crucial.

Timeplan.png

Recurring Elements

First Steps: Needs exploration | Good working conditions | Name games, getting to know each other | Personalities, beliefs and expertise: more

Guidance through the Process: Daily briefing & concluding sessions | energizers & cool-downs: more

Evaluation & Reflection: Initial assessment | Regular formative assessment and feedback | Final evaluation: more

Transfer & Documentation: From training space into life | Securing the findings: more

Other Method Areas

For the reason of completeness, it should be mentioned that also other areas of methodology are relevant, for which educators must prepare themselves so that they can fall back on them if necessary, such as

  • Conflict management
  • Diversity
  • Communication & language
  • Moderation, presentation
  • Visual facilitation
  • ...



5. Tool: Planning Matrix

From larger parts (in example days to more detailed planning of “units”. Seminar concepts are usually planned unit by unit according to the following aspects and separating them in a table matrix (Heublein & Zimmermann, 2016, p. 38 ff.). Define the time necessary for each unit. Try to be realistic. Include breaks (which should be considered as necessary informal group, reflection or recreation time).

Template:

Planning Matrix: PDF

Explanation: Elements of the Matrix

Expand for more information:

Goals

Go into details. Formulate the goals from the perspective of your participants, using the past tense: “The participants have learned/experienced/done”…

Content

Identify the relevant content. Which aspects of the content are important? What knowledge is relevant?

Method

Choose a method: Methods have to correspond to their goals. While picking from among several possibilities for how to teach a topic, the question could guide: Which of the methods is best suited to achieve the goals? How can we achieve the goal and address the topical aspects?

Who?

A larger team can include one educator and a supporting co-facilitator. If running a meeting as a team, it makes sense to agree on an educator responsible for the unit who decides on content and methods and on a co-moderator.

Material and Remarks

Add the necessary material and organizational remarks. What materials, preparation or specific requirements are needed?

Check: Addressed Competences

What (sub)competences – knowledge, skills, attitudes, values – are addressed in here? (For inspiration: Competence Explorer)

Indicators for Applied Competences

What behaviour or demonstrated knowledge indicates the educators that participants applied the respective competences? If there are other indicators as well, add them too.

Unit Planning

Define the time necessary for each unit. Try to be realistic. Include breaks (which should be considered as necessary informal group, reflection or recreation time).

 

Example:
9:00-­10:30 AM

11:00-­12:30

Lunch break

14:00-­15:15

1. Goals

“The participants have learned/experienced/done...”

Sub-unit A (9:00-9:45) P. learned each other's names. P. familiarised with the group personally and in terms of the topic at hand. ---

Sub-unit B (9:45-10:30)

...

2. Content

Which aspects of the content are important? What knowledge is relevant?

Sub-unit A (9:00-9:45)

Active icebreaking

Possible Questions: Names, how much do you know about topic X? Interests... ---

Sub-unit B (9:45-10:30)

...

3. Method

How will I achieve the goal and address the topical aspects?

Sub-unit A (9:00-9:45) Shoe Game

  • Each P. takes off one shoe and throws it into the middle;
  • P. then takes a shoe out of the “pile of shoes,” finds the owner, and they talk in pairs.

Sociometric Line-up

  • P’s form a line according to their answers to these questions x, y, z...

---

Sub-unit B (9:45-10:30)

...

4. Who?

Who plans, moderates or guides participants through the step(s)?

Sub-unit A (9:00-9:45)

  • Petra, Pawel

---

Sub-unit B (9:45-10:30)

5. Material and remarks

What materials, preparation or specific requirements are needed?

Sub-unit A (9:00-9:45)

  • Requires sufficient space.
  • Mark +/- on the floor for orientation

---

Sub-unit B (9:45-10:30)

6. Check: Addressed Competences

What (sub)competence - knowledge, skills, attitudes, values- is addressed in here?

Check: Competence Explorer

Sub-unit A (9:00-9:45)

  • Communication, collaboration in diverse groups

---

Sub-unit B (9:45-10:30)

7. Indicators for Applied Competences

Sub-unit A (9:00-9:45) P’s talk to each other, ask questions, start a natural conversation. They interact and show interest in each other during the sociometric line-up.

---

Sub-unit B (9:45-10:30)



6. Process Dynamics that Influence the Learning Experience

Various aspects influence learning processes and must therefore be taken into account during planning. These complement each other in places, but sometimes they also contradict each other. The learning as an activity is curricular, the group dynamics is evolving during the process. A topical concept is promoting a logical structure. Creative thinking requires methodological alternation. A way must be found to integrate these logics appropriately:

#1 Nonlinear and curricular Nature of Learning

Learning-cycle.png

Learning as a circle between experience, reflection and conceptualization. Therefore, a process needs to foresee place for regular experience and regular reflection/assessment/reasoning.

#2 Divergence and Convergence

Divergentconvergent.png

Learning oscillates between two opposite ways of thinking. Divergent thinking opens the mind to different impulses – rather open-ended and explorative. Convergent thinking is narrowing our thinking. It's logical and directed toward a conclusion or result. Their interplay characterizes the whole process and also explains the dynamics in smaller units on a micro-level.

#3 Content Order

Content-train.png

Third, the order of the topical aspects of a learning event shapes the process, often in a linear way. The topical string is often the only clearly described program aspect. For example, in a program schedule this includes key aspects of a day, of a part of a day, or of a unit.

#4 Group Dynamics

Teamuhr.gif

Fourth, the group dynamics need to be taken into consideration. In particular, when a group is starting together, the phases of group development claim their space from group formation to storming, then norming toward finding into a performing mode (Tuckman, 1965). Consider the idea of cooperative Learning, team building measures at the beginning and recognize, that probably higher group performance will be possible during the later steps of a process.

#5 Competence development

C-e-p.png

Competence-oriented learning processes address equally the three dimensions cognition, emotion and practice (or head, heart and hand). At the end the workshop, lecture or longer educational programme should support the participants' acquisition of competences.

Check: Do the planned elements address the most relevant specific (sub) competences in a balanced way – knowledge, attitudes, values, skills? Are there enough opportunities for self-development, participation and co-creation (active learning)?



7. Choosing and Adjusting Methods

A competent choice of methods and approaches means to identify and adjust those methods and competences that serve the learning process best during planning and also during implementation.

In particular, the relationship between objectives and method is crucial. The choice of method must be justifiable in terms of educational objectives. Furthermore, the personal competence of educators, their familiarity with certain approaches and methods has an influence on the choice. Obviously this aspect of planning and implementing goes beyond the scope of this material and requires deeper learning and experience of educators. Finally, however, we would like to give the educators some criteria for conscious selection.

General Criteria

Prohibition of overwhelming (the opinion and attitude of the facilitator should not be imposed on the participants, they should have the freedom to form their own judgement, which is respected by all. This includes voluntariness – no one should be forced to experience a method, selection of methods respects the needs and limitations of participants. And transparency – in order to help learners to make a judgement on this (and also to be able to reflect on the learning process later (i. e. why a method was chosen, regards the goal and style).

Controversy requirement – differences of opinion and controversial positions should be reflected in the learning process and used constructively. Learner-centred and action-oriented – the needs, motivations and basic principles of the learners and their participation in the learning process are the starting point for the joint process.

Source: Adapted for non-formal education according to: Turek, 2017, p. 3[2]

Variety and Alternation: Method Mix

Methodological diversity and alternation, and also the educators’ ability to respond flexibly to dynamics and needs thanks to broad methodological knowledge are features of lively and inspiring learning processes. Although certain learning contexts are characterised by a specific learning culture, this can still be loosened up a bit by variation.

Methodbalance.png

activity–cognition
creativity–focused
playful–serious
group–individual work
experience–theory
mobility–fixed location
concentration–relaxation divergent–convergent


Criteria from the Perspective of Education for Democratic Citizenship

Form and content should match. Learning about democracy and participation also requires a practice of participation in the learning programme. This includes the application of appropriate approaches and methods.

An integrative approach sensitises for the correlation of actions on different levels (parliament, media, everyday life, different realities of life). The associated interaction between institutions and individuals (systemic and relational approaches to analysis) forms the framework for the methodological design of learning programmes.

Through problem-orientated and exemplary learning, participants can draw conclusions from the concrete to the general. Appropriate questions and materials provide a common thread from the seminar room to political events. This corresponds to the principle of future- and action-orientation. The reference to current events and the use of exciting visual and audio material (newspaper articles, video clips, TV series, computer games, election adverts, graffiti, etc.) promote the development of a broader understanding of politics.

The learners' ability to reflect is strengthened by analysing their own and others' positions. Methods that enable them to take on different roles and thus different perspectives are therefore particularly effective in civic education.

Variables for the method setting are interests, prior knowledge, group size and social background as well as spatial and technical conditions. These must be taken into account when planning and reflecting on a method.

Facilitation is an interactive process that does not always adhere to a planned sequence. Flexibility and the courage to try out new things or adapt them if necessary are therefore good companions along the way.

Source: Adapted for non-formal education according to: Turek, 2017, p. 3)[2]





Resources: Handbooks


Resources: Planning and organizing

Quality and criteria

Apps and Tools: Creating Texts Together, Collaborating

EU

Erasmus + and EU: Useful Links


References

  1. Olivia Vrabl: Schritt-für-Schritt-Anleitung zur Formulierung von Lernergebnissen (intended learning outcomes) in: Johann Haag, Josef Weißenböck, Wolfgang Gruber, Christian F. Freisleben-Teutscher (Ed.): Kompetenzorientiert Lehren und Prüfen; Basics – Modelle – Best Practices; Tagungsband zum 5. Tag der Lehre an der FH St. Pölten am 20.10. 2016; p. 15ff.
  2. 2.0 2.1 Turek, E. (2017). Methoden der politischen Bildung. polis aktuell 2/2017. Zentrum polis – Politik Lernen in der Schule, Vienna

Nils-Eyk Zimmermann

Nils-Eyk Zimmermann

Editor of Competendo. He writes and works on the topics: active citizenship, civil society, digital transformation, non-formal and lifelong learning, capacity building. Coordinator of European projects, in example DIGIT-AL Digital Transformation in Adult Learning for Active Citizenship, DARE network.

Blogs here: Blog: Civil Resilience.
Email: nils.zimmermann@dare-network.eu


Training Design Step-by-Step

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N. Zimmermann (2024). Training Design Step-by-Step. Practice oriented guide for educators. LICAL project (Linking Citizenship and Employability Perspectives in Adult Learning), coordinated by Association EDIAS (FR). Published by Democracy and Human Rights Education in Europe (DARE network)/Competendo Digital Toolbox, Brussels.


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Handbook for Facilitators: Holistic Learning

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E. Heublein (ed.), N. Zimmermann (ed.) (2017). Holistic learning. Planning experiential, inspirational and participatory learning processes. Competendo Handbook for Facilitators.


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