10 Golden Rules for Moderators

Facilitating is different from instructing. It is a form of steering a process that gives more space to the participants, and thus to the unforeseen. This checklist gathers a few tips on how facilitators can successfully meet this challenge.

1 Focus on the participants' goals, evaluations, feelings and opinions.
=> Which for you means, to step back with your personal contributions or opinions.

• Take every participant serious and treat all participants in an equal way.
  => Allow all opinions and ideas to be presented.

• Don't evaluate contributions of your participants.
  =>Just describe what you perceive in a neutral way.

• Have the goal of your unit always in mind. And if needed, help the group in seeing the goal again.

• Motivate the group to find constructive rules for discussion.

• Make your observation of group's behavior transparent.
  => Mirror, how they deal with irritations or conflicts.

• Focus on Constructive Questions rather than on answers.

• Hear better, speak less.

• Paraphrase aspects, opinions, findings.

• Visualize.

---

nez

---

Related:

• Guidance through the Process

Also interesting:

• Facilitation

---