From Competendo - Digital Toolbox
Cooperative learning encourage participants to speak, to listen and to interact with each other. However, communication can be disturbed from different reasons. But on the other hand, there are tools to increase comprehensibility, to negotiate interests and to deal with conflicts in a constructive way.
Facilitating Conflict Management
In this section you will not only get to know ideas how to work with conflicts, how to solve them or how to reflect on them. You will even get ideas how to start them...
A method to reflect on the question, which we see as a conflict.
Strengths and weaknesses of different behaviors exhibited during conflicts.
Background information and guidelines on anger and its problematic aspects and indicative functions.
Small method with often big impact
Some guiding questions for solving disbalances or useless tensions in a team
A small and useful piece out of the big system of NVC
A method for conflict resolution where win-win solutions seem to be feasible.
Visualization of group conflicts for analyzing relations.
A simulation game on conflicts and power.
A brief description of this famous and internationally used method.
To learn from conflicts you experienced in your teamwork.
Through bringing the participants face to face with various controversial issues this method fosters deep and engaging discussions
This analysis is based on the premise that conflicts have three major components: the context or situation, the behaviour of those involved and their attitudes.
The method is based on the analogy of an onion and its layers in a conflict: our public positions, our interests and our needs.
So far there are five ways for solving conflicts. You can reflect on your own pattern when it comes to conflict behavior.
The principle of timeline is very simple: it is a graphic showing events plotted against time.
Here you find practical methods to use for training communication skills in your events
Language & Understanding
Participants become motivated for getting to know with the langage of the other participants and for trying it out. Especially in the youth trainings language animation became a methodological standard during the last years.
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