Social Skills

Cooperative learning encourages participants to speak, listen and interact with one another. However, communication can be disturbed for different reasons. Fortunately, there are tools to increase comprehensibility, to negotiate interests and to deal with conflicts in a constructive way.

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Facilitating Conflict Management

In this section you will not only get to know ideas for how to work with conflicts, how to solve them or how to reflect on them, but also how to start them...

What is a Conflict...
Reflecting Behaviour in Conflict Situations
What is a Conflict...
Dealing with personal anger
Personal Conflict History
What about us
Nonviolent Communication
Harvard Conflict Resolution Method
Conflict Map
Authorities
Forum Theatre
Conflict tree
The Dilemma Exercise
The ABC Triangle
The Onion
Five Conflict Solutions
Personal Conflict History

Communication Skills

Here you find practical methods to use for training communication skills in your events.

Method: Four Sides of a Message
Cultural Shock
American Debate
Method: Improving Powerful Listening Skills
Johari window
Collegial Inspiration
Constructive Questions
Constructive Feedback
Checklist: Presentation
Discussion
Summarizing

Language & Understanding

Language Animation

Navigation:

During

• First Steps
• Guidance through the Process
• Social Skills

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Check Out Our Handbooks

The handbooks for facilitators contain the best of Competendo. Download and read them here: more