Difference between revisions of "Social Skills"
From Competendo - Digital Toolbox
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− | == | + | ==Communication Skills== |
Here you find practical methods to use for training communication skills in your events | Here you find practical methods to use for training communication skills in your events | ||
<div class="mw-collapsible mw-collapsed" data-expandtext="What's inside?"> | <div class="mw-collapsible mw-collapsed" data-expandtext="What's inside?"> | ||
+ | <div class=teaser-box> | ||
+ | |||
+ | ===[[Method: Four Sides of a Message]]=== | ||
+ | [[File:Method.png | left]]One of the basic concepts when it comes to communication in the german speaking area and maybe even outside of it. It is also interesting to work about it with participants. | ||
+ | </div> | ||
+ | |||
+ | <div class=teaser-box> | ||
+ | === [[Cultural Shock]]=== | ||
+ | [[File:Method.png | left]]This method is a brief introduction about intercultural differences and cultural shock. | ||
+ | </div> | ||
+ | |||
+ | <div class=teaser-box> | ||
+ | |||
+ | ===[[American Debate]]=== | ||
+ | [[File:Method.png | left]]The method addresses the communicative skills and helps to reflect opposite points of view in a discussion. Therefore two groups discuss the opposite opinions regarding a topic. This may be a general relevant topic or a current hot topic in your society. | ||
+ | </div> | ||
+ | |||
+ | <div class=teaser-box> | ||
+ | |||
+ | ===[[Method: Improving Powerful Listening Skills ]]=== | ||
+ | [[File:Method.png | left]]Participants try out powerful listening in simluations. They experience the reciprocal action between sender and addressee and reflect the impact of powerful listening during a moderated discussion. | ||
+ | </div> | ||
+ | |||
+ | <div class=teaser-box> | ||
+ | |||
+ | ===[[Collegial Inspiration]]=== | ||
+ | [[File:Method.png | left]]A person describes a problem he or she wants to solve, and his or her colleagues inspire him or her with their associations and advice. A very interactive and dynamic activity. | ||
+ | </div> | ||
+ | |||
+ | |||
+ | <div class=teaser-box> | ||
+ | |||
+ | === [[Constructive Questions]]=== | ||
+ | [[File:Method.png | left]]Constructive questions are a tool for guiding a learner or a group toward self-explored solutions and options in a coaching style. In this section we introduce types of questions focusing on solution-finding by activating the ressources/capacities of learners and focusing on their ability to develop and assess opportunities. | ||
+ | </div> | ||
+ | |||
+ | |||
+ | |||
+ | <div class=teaser-box> | ||
+ | |||
+ | ===[[Constructive Feedback]]=== | ||
+ | [[File:Method.png | left]]Feedback is a method that was developed to improve the quality of interpersonal communication, in terms of relevance (giving relevant information) as well of moral quality (showing interpersonal respect). It is a skill that has to be improved upon and includes often very useful information. In order to gain from this information people need to develop the capacities to give and receive feedback. | ||
+ | </div> | ||
+ | |||
+ | <div class=teaser-box> | ||
+ | |||
+ | ===[[Presentation]]=== | ||
+ | [[File:check.png | left]] | ||
+ | </div> | ||
+ | |||
+ | |||
+ | <div class=teaser-box> | ||
+ | |||
+ | ===[[Discussion]]=== | ||
+ | [[File:Article.png | left]]Discussions make different perspectives on a topic visible. They are a useful tool for learning to defend the personal points of view as well as to react on different opinions. As well they help to shape the skills for critical evaluation and for interpersonal communication. | ||
+ | </div> | ||
+ | <div class=teaser-box> | ||
+ | |||
+ | ===[[Summarizing]]=== | ||
+ | [[File:Article.png | left]]A summary helps participants in a discussion, a training or a meeting to follow the thread. Especially in discussions a moderator needs to calm down the passions, or to help the audience and involved disputants to find the common main question again. | ||
+ | </div> | ||
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*[[First Steps]] | *[[First Steps]] | ||
− | *[[Guidance through the | + | *[[Guidance through the Process]] |
*[[Social Skills]] | *[[Social Skills]] | ||
Revision as of 13:07, 10 January 2019
Contents
- 1 Facilitating Conflict Management
- 1.1 What is a Conflict?
- 1.2 Reflecting Behaviour in Conflict Situations
- 1.3 Dealing with personal anger
- 1.4 Personal Conflict History
- 1.5 What about us
- 1.6 Nonviolent Communication
- 1.7 Harvard Conflict Resolution Method
- 1.8 Conflict Map
- 1.9 Authorities
- 1.10 Forum Theatre
- 1.11 Conflict tree
- 1.12 The Dilemma Exercise
- 1.13 The ABC Triangle
- 1.14 The Onion
- 1.15 Five Conflict Solutions
- 1.16 Personal Conflict History
- 2 Communication Skills
- 3 Language & Understanding
Facilitating Conflict Management
In this section you will not only get to know ideas how to work with conflicts, how to solve them or how to reflect on them. You will even get ideas how to start them...
Communication Skills
Here you find practical methods to use for training communication skills in your events
Language & Understanding
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