|
|
| Line 26: |
Line 26: |
| | | | |
| | 2. Fight: recollect with the participants examples of ''Fight'' behaviors, i. e | | 2. Fight: recollect with the participants examples of ''Fight'' behaviors, i. e |
| − | <table style="width:200px;"><tr><td>Examples for FIGHT</td></tr><tr> | + | <div class=left-box> |
| − | <td>
| + | ===Examples for FIGHT=== |
| | * refusing to listen; | | * refusing to listen; |
| | * manipulation; | | * manipulation; |
| | * screaming | | * screaming |
| | *... | | *... |
| − | </td> | + | </div> |
| − | </tr>
| |
| − | </table>
| |
| | | | |
| | Question: What are the main messages of ''Fight'' behaviors? | | Question: What are the main messages of ''Fight'' behaviors? |
| − | <table style="width:300px;"> | + | <div class=left-box> |
| − | <tr><td>Messages of FIGHT</td></tr>
| + | ===Messages of FIGHT=== |
| − | <tr><td>
| |
| | * I'm right/ you're wrong | | * I'm right/ you're wrong |
| | * to blame and punish | | * to blame and punish |
| Line 45: |
Line 42: |
| | * I'm OK/ you’re not | | * I'm OK/ you’re not |
| | *... | | *... |
| − | </td></tr>
| + | |
| − | <tr><td>
| |
| | '''FIGHT - I Win/ You Lose''' | | '''FIGHT - I Win/ You Lose''' |
| − | </td></tr> | + | </div> |
| − | </table>
| + | |
| | + | |
| | | | |
| − | 3. Flight: collect some examples of ''Flight'' behaviors, i. e. | + | 3. Escape: collect some examples of ''Escape'' behaviors |
| − | <table style="width:200px;"><tr><td>Examples for FLIGHT</td></tr><tr>
| |
| − | <td>
| |
| | | | |
| | + | <div class=left-box> |
| | + | ===Escape=== |
| | * crying | | * crying |
| | * avoiding | | * avoiding |
| | * giving in | | * giving in |
| − | </td></tr> | + | </div> |
| − | </table>
| |
| | | | |
| | Question: What are the main messages of ''Flight'' behaviors? | | Question: What are the main messages of ''Flight'' behaviors? |
| − | <table style="width:300px;"><tr><td>Messages of Flight | + | <div class=left-box> |
| − | </td></tr>
| + | ===Messages of Escape=== |
| − | <tr><td>
| |
| | * I'm wrong/You're right'' | | * I'm wrong/You're right'' |
| | * To avoid conflict | | * To avoid conflict |
| Line 70: |
Line 65: |
| | * To let the other person win | | * To let the other person win |
| | * I'm not OK/You are | | * I'm not OK/You are |
| − | </td></tr>
| |
| − | <tr><td>
| |
| − | '''FLIGHT - I lose/ You win'''
| |
| − | </td></tr>
| |
| − |
| |
| − | </table>
| |
| | | | |
| | + | '''Escape - I lose/ You win''' |
| | + | </div> |
| | | | |
| | 3. Flow: Behavior between “Fight” and “Flight” with some examples | | 3. Flow: Behavior between “Fight” and “Flight” with some examples |
| − | | + | <div class=left-box> |
| − | <table style="width:200px;"><tr><td>Examples for FLOW</td></tr><tr> | + | ===Examples for FLOW=== |
| − | <td>
| |
| | * discussing the issue | | * discussing the issue |
| | * listening to others | | * listening to others |
| Line 87: |
Line 77: |
| | * compromising | | * compromising |
| | *... | | *... |
| − | </td></tr></table> | + | </div> |
| | | | |
| | Question: What do you think are the main messages of ''Flow'' behaviors? | | Question: What do you think are the main messages of ''Flow'' behaviors? |
| | | | |
| − | <table style="width:300px;"><tr><td> | + | <div class=left-box> |
| − | Messages of FLOW | + | ===Messages of FLOW=== |
| − | </td></tr>
| + | |
| − | <tr><td>
| |
| | * “There must be a way to solve the issue'' | | * “There must be a way to solve the issue'' |
| | * to identify the problems | | * to identify the problems |
| | * to respect others’ interests | | * to respect others’ interests |
| | * to make sure everyone is satisfied with the solution | | * to make sure everyone is satisfied with the solution |
| − | </td></tr>
| + | |
| − | <tr><td>
| + | '''FLOW I win/ you win''' (assertive behaviors.) |
| − | '''FLOW I win/ you win''' | + | </div> |
| − | (assertive behaviors.) | |
| − | </td></tr> | |
| − | </table>
| |
| | | | |
| | 4. Systematization: Please fill in the table below by choosing three conflict situations and analyzing it. This can be done in individual work or small group work. | | 4. Systematization: Please fill in the table below by choosing three conflict situations and analyzing it. This can be done in individual work or small group work. |
A part of conflict analysis is observation of behaviors in certain conflicts, which gives an opportunity to understand the way conflict parties have approached the issue
1,5-2 hours
room, paper and pens
15-35 people
Varsenik Minasyan
reflecting, analyzing, critical thinking, conflict
Related:
Goal
The aim is to understand and to reflect the way conflict parties have approached the issue –whether by reaching a constructive mutual agreement or by avoiding it.
Steps
1. Make the participants remember some personal conflict situations and how they usually behaved in these situations. Collect the results and become more concrete.
2. Fight: recollect with the participants examples of Fight behaviors, i. e
Examples for FIGHT
- refusing to listen;
- manipulation;
- screaming
- ...
Question: What are the main messages of Fight behaviors?
Messages of FIGHT
- I'm right/ you're wrong
- to blame and punish
- to threaten
- I'm OK/ you’re not
- ...
FIGHT - I Win/ You Lose
3. Escape: collect some examples of Escape behaviors
Escape
- crying
- avoiding
- giving in
Question: What are the main messages of Flight behaviors?
Messages of Escape
- I'm wrong/You're right
- To avoid conflict
- To maintain peace
- To let the other person win
- I'm not OK/You are
Escape - I lose/ You win
3. Flow: Behavior between “Fight” and “Flight” with some examples
Examples for FLOW
- discussing the issue
- listening to others
- explaining own perspective and needs
- compromising
- ...
Question: What do you think are the main messages of Flow behaviors?
Messages of FLOW
- “There must be a way to solve the issue
- to identify the problems
- to respect others’ interests
- to make sure everyone is satisfied with the solution
FLOW I win/ you win (assertive behaviors.)
4. Systematization: Please fill in the table below by choosing three conflict situations and analyzing it. This can be done in individual work or small group work.
| Specific examples of your behaviour |
Strengths | Weaknesses |
How it affects people involved |
How it affects the problem |
FIGHT
I win, you loose
1.
2.
3.
|
|
|
|
|
|
FLIGHT
I lose, you win
1.
2.
3.
|
|
|
|
|
|
FLOW
I win, you win
|
|
|
|
|
Reflection
- If you have analyzed behavior in conflict, did it help you look at conflict resolution from another point of view?
- If during analyzing you have chosen an example that you solved in one way, can the solved conflict be settled by another behavior which could be more effective or be long term?
Reference
Conflict Resolution Network CRN: CR Trainers Manual - 12 Skills; 1. The Win/Win Approach; available on http://www.crnhq.org/
