- Identify all groups or persons, that are directly or indirectly involved in the conflict
- Present the conflict situation graphically
- Clear up the conflict partie's relations to the problem and each other
- Show where power is situated in that conflict context
1. The trainer explains the “conflict map” model with a concrete example.
2. In working groups the participants choose a conflict situation, visualize it with the model and discuss the following questions:
- How are the persons related to each other?
- Which persons are directly involved in the conflict, which indirectly?
- Where lies the core cause for the conflict?
- Which relations can we restore, strengthen or create for minimizing the conflict escalation?
- Which persons can positively contribute to solutions?
- Can we cooperate with all person? Who shoud be involved in a conflict resolution? Whom would you approach individually?
- Did the model help to understand the conflict? What became more clear?
- Did the model help to find a strategy to solve the conflict?
- What strategies did you find?
- Aliow, Mohamed, Auma, Emmie, Ayuko, Bonita (2012): How to guide to conflict sensitivity. Available at: Conflict Sensitivity Consortium
Project manager for the Austrian development organisation Südwind, freelance trainer, facilitator and author of handbooks and on Competendo.